Maintenance Plans
Protection plans for every stage of your equipment's life
Two categories, two levels, and one-system or two-system coverage, so your plan matches your equipment exactly. Enrollment is handled by our office.
Step 1
Which category does your equipment qualify for?
Your installation and parts-warranty status determine the category. After that, you choose Standard or Premium, and whether you need coverage for one or two systems.
Preventative Plans
- Equipment that was not installed by Summers & Smith
- Equipment we installed that is no longer covered by the manufacturer's parts warranty
Designed to keep your equipment maintained as it gets older, with membership benefits and member pricing when it's eventually time for new equipment.
Warranty Plans
- Equipment installed by Summers & Smith
- Equipment still covered by the manufacturer's parts warranty
Both conditions must be met. These plans complement the manufacturer's parts warranty: the manufacturer may provide an eligible replacement part, while your plan provides the applicable labour and diagnostic coverage.
Equipment installed by another contractor does not qualify, even if the manufacturer's parts warranty is still active.
Preventative Plans
Keep older equipment running its best
Standard focuses on maintenance and membership pricing. Premium adds parts and labour discounts on top.
Standard Preventative
Primarily a maintenance and membership plan.
One system
- Inspection and maintenance for one enrolled system
- Special member pricing when you eventually need new equipment
Two systems
- Inspection and maintenance for two enrolled systems
- Both systems serviced during the same scheduled visit
- Special member pricing when you eventually need new equipment
Best for: Homeowners who want their equipment inspected and maintained but don't need repair discounts.
Premium Preventative
Adds repair discountsEverything in Standard, plus discounts on eligible parts and labour.
One system
- Inspection and maintenance for one system
- 10% discount on eligible parts and labour
- Member pricing on new equipment
Two systems
- Inspection and maintenance for two systems in the same visit
- 15% discount on eligible parts and labour
- The best available member pricing on new equipment
Best for: Homeowners who want ongoing maintenance while also reducing the cost of future repairs.
Warranty Plans
Labour coverage while your parts warranty is active
The difference between Standard and Premium is the service window. Standard applies during posted business hours, while Premium adds eligible evenings, weekends, and holidays.
Standard Warranty
Annual maintenance plus eligible labour and diagnostic coverage, Monday through Friday during our posted business hours.
One system
- Annual maintenance for one enrolled system
- Eligible diagnostic coverage
- Eligible labour coverage during business hours
Two systems
- Annual maintenance for two systems in the same visit
- Eligible diagnostic coverage for both systems
- Eligible labour coverage during business hours
Best for: Homeowners who want labour protection during regular business hours while the manufacturer's parts warranty remains active.
Premium Warranty
Evenings, weekends & holidaysEverything in Standard Warranty, with eligible labour and diagnostic coverage expanded to evenings, weekends, and holidays.
One system
- Everything in the Standard one-system plan
- Expanded coverage on evenings, weekends, and holidays
Two systems
- Everything in the Standard two-system plan
- Expanded coverage on evenings, weekends, and holidays
- Both systems maintained during the same scheduled visit
Best for: Homeowners who want the highest level of labour protection, not limited to weekday business hours.
When the manufacturer's parts warranty expires
Warranty Plans only continue while your equipment remains within its manufacturer's parts warranty. Once it expires, the Warranty Plan ends and our team will reach out to move you onto the appropriate Preventative Plan, so your equipment keeps getting the care it needs without a gap.
One system or two?
Cover exactly the equipment you have
Every plan level is available for one or two enrolled systems. With a two-system plan, both systems are maintained during the same scheduled visit, so you never need two separate appointments, and depending on the plan, two-system coverage can include stronger discounts or better equipment pricing.
Your plan must match the number of systems receiving benefits, and our office will confirm eligibility for each enrolled system.
One-system plan
Covers one eligible system with maintenance and the benefits of your selected Standard or Premium level.
Two-system plan
Covers two eligible systems, maintained in one visit, with the benefits of your selected level, and stronger discounts or pricing on some plans.
Good to know
Rules that apply to every plan
Three-month onboarding period
Every plan has a three-month onboarding period. Billing begins when the subscription starts, but plan benefits can't be used until three months have passed.
Account must be current
Your subscription account must be fully current before any benefits can be used. A failed payment or outstanding billing cycle pauses maintenance, discounts, and coverage until the account is brought up to date.
Benefits apply to enrolled equipment
Benefits apply only to the equipment enrolled under your plan, matched to the number of systems and the plan level you selected.
Final terms control
Specific coverage situations, exclusions, and cancellation requirements are governed by the approved Terms and Conditions for your plan.
Quick reference
The simplest way to remember the plans
Preventative Standard
Maintenance and member pricing.
Preventative Premium
Maintenance, member pricing, and parts and labour discounts.
Warranty Standard
Maintenance plus eligible labour and diagnostic coverage during regular business hours.
Warranty Premium
Everything in Warranty Standard, plus eligible evenings, weekends, and holidays.
Ready to enroll? Give our office a call.
Maintenance plans are currently offered to Summers & Smith installation customers and are not available for online signup. Our office will confirm your equipment's eligibility, recommend the right category and level, and get you enrolled.
Plan availability, benefits, and eligibility are governed by the approved Terms and Conditions and may change. Contact us at 905-727-2323 for current details.